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Activity in the DuoLife Club

How do I register in the DuoLife Club?

In order to register in the DuoLife Club go to www.myduolife.com, select: "Sign up". Then, a form, which you have to fill in, will appear. Enter all required information, including the sponsor's ID, then receive the email which activates the Club account. If you do not have a sponsor, you can contact us by writing to the following address: info@duolife.eu.

Who can be a DuoLife Club Member?

Every legal age person who has full legal capacity and an entrepreneur, regardless of the form of economic activity.

How much is the registration fee and how to pay it?

There is no registration fee in the DuoLife Club.

Do I need to have my own business?

No. Also a natural person can become a Club Member.

Can I leave DuoLife, if I do not want to operate any longer?

Yes. The withdrawal form is located in the Club Member's Panel. Once logged in to: www.myduolife.com, it can be found in the tab: "Knowledge Base" You can do this at any time by filling out this document, signing it and sending it to the address provided in it.

Can a foreigner be a Club Member?

Yes, of course. However, it should be taken into account that the webpage www.duolife.eu, www.myduolife.com and marketing materials are available only in selected languages.

Is the website of the DuoLife Club translated into other languages?

Yes, the website is translated into languages of countries where the DuoLife Club operates. 

Who issues invoices? The DuoLife Company or a Club Member?

The invoices for the sale mediation of the DuoLife products are issued by the DuoLife S.A. after the settlement period has been completed and settled. You can find these invoices by logging into your Club Member's Panel in the "Settlements" tab.  The invoices for the purchase are generated automatically by the system and become visible after the transfer order to the shipping warehouse.

Can I recommend the purchase of the DuoLife products to the people who are not Club Members?

Yes, of course. In such cases, it is recommended that you send a referral link to the persons concerned.

Do people that are below me in the structure purchase directly from the company or me?

All people buy products directly from the Duolife Company.

Is selling DuoLife a D2D business?

It depends only on your own business idea. However, remember that the best form of building any business is to create it on the relationships with family, acquaintances and friends. The Duolife Club is based on SoftMarketing™, giving each person  a possibility of health education and personal development.

Can I change the form of participation in the DuoLife Club? When will the new form of cooperation come into effect (from the date of the change or the new Settlement Period)?

Yes, during the cooperation, you can change the form of participation in the Club DuoLife once. For this purpose, you should send a complete and signed cession document, a new (appropriate for the chosen form of participation in the DuoLife Club) agreement, and (if it has not been sent before) agreement for the current account. The DuoLife Company reserves the right make the cession within 30 days from the date of the receipt of the documents. The cession is legally valid from the date of its introduction into the system.

Ethics

How do I sell the DuoLife products? Can I put them for sale on the Internet?

The best and recommended form of promotion of the DuoLife products is referring them, for example by sending reference links. You can recommend the products based on your own results of their use and the effects observed in other people who use the DuoLife products. The Internet sale is only possible in accordance with the principles set out in the Regulations and the Policies and Procedures of the DuoLife Club.

While being a member of the DuoLife Club, can I work with companies such as network marketing companies?

YES, it is not prohibited in the DuoLife Club. However, it is not allowed to recruit the Club Members to the companies operating in network marketing. Such activities are prohibited by Regulations and the Policies and Procedures of the DuoLife Club. The failure to comply with these rules may lead to the deactivation of the Club Member who has committed such acts.

Can I register for a New Club Member or they must register personally?



Each New Club Member should register personally to the DuoLife Club.

Can I make changes to my Club Member profile?

Yes, of course. However, it is important to keep in mind that only the person concerned, that is the account owner or the authorized person can contact about making changes. An authorized person has the ability to edit only the selected profile data. For inquiries about any changes please email us at:info@duolife.eu.

Can I place an order for another Club Member?

Yes, provided that you have the authorization from that Club Member. Authorization to represent can be found in the tab: "Knowledge Base" which is available after logging in to your panel on the page www.myduolife.com. The correctly completed and signed authorization should be sent to the registered office of the DuoLife Company where it will be verified. 

Can I register in the Club a second time?

There is such a possibility, but this is only allowed from the position of the Regional  Director.

Can I change the Sponsor / Recommending Person freely?

No. In the interest of the security and stability of your business, it is not possible to change the Sponsor freely. This possibility exists only in exceptional situations. These cases are handled individually by the relevant DuoLife Compliance Department: compliance@duolife.eu.

What does the term "personally acquired" mean?

This means that you are the Sponsor of the New Club Member and your data is in the registration form under the "Sponsor" section.

Orders, shipping and complaints

How can I change communication language in emails, text messages and on the webpage?
Why DuoLife products ferment and can I make a complaint?

Dear Club Members,

Your needs are our priority, that is why we constantly monitor the reported events related to products fermentation. We have prepared for you a special document thoroughly clarifying when fermentation processes may occur and pointing out their reasons, at the same time highlighting that product fermentation is not a consequence of failure to maintain diligence of widely understood manufacturing processes.

Please read the document carefully. We believe that it will resolve any doubts you might regarding this topic.

Protection of a consumer’s health is the most important factor while producing all foodstuffs. A product that is delivered to a consumer should fulfil all quality standards, including microbiological, in order to ensure absolute safety and appropriate quality of foodstuff. Guaranteeing such quality is possible due to performing production activities according to strictly defined standards and guidelines of food law, both at European and national levels.

In DuoLife, the method of preserving food supplements in liquid form is IHHP™ (Innovation High Hydrostatic Process™) – developed by DuoLife Team – based on a concept of „minimum processing”. The advantage of this method is high health quality and durability, as well as keeping natural nutritional and sensory benefits in comparison with products preserved by means of classical methods. The technological process that we use is based on the principle of synergy of many preserving factors, and allows maintaining the top quality of a product without using any preservatives. Therefore, we are certain that consumption of DuoLife’s supplements is a good investment in our health.

As a result of improper handling of a product, microorganisms such as mould, bacteria and yeast may multiply and begin the fermentation process inside a product. Our products require special storage conditions, that is after opening they should be kept in a fridge. It is very important because our supplements do not contain any preservatives, therefore low temperature is essential to keep their appropriate quality. Equally important is not to drink liquid supplements straight from the bottle (they should be poured into a separate glass), since direct contact with the mouth causes transfer of bacteria that naturally live in the oral cavity to product, which increases the risk of product deterioration. It is also important that product should not be overheated, even before opening.

Our top priority is to provide a product of appropriate quality, therefore our team of specialists from Department of Research and Development regularly and thoroughly check every batch of products, including conducting detailed sensory testing to provide you with a top quality product, while maintaining all quality standards.

If a situation described above takes place, do not worry. DuoLife as a company follows the motto “a person in the centre of attention” and takes care of everyone. We consider all complaints related to those events and at our own expense and we replace the fermented products with new ones.

If you discover that your product has undergone the fermentation process, immediately email us at the address: info@duolife.eu. Please include the following information in your message:

–first name,

–surname,

–order number,

–name of the product which fermented, together with the sleeving number at EAN code on the product label, and the batch number at the bottom of the bottle, which is printed on the glass surface,

–a short description of situation - how the product was kept, how much time passed between opening and fermentation of the product, what exactly happened to the product.

The message will be treated as a priority, carefully analysed and if the complaint is considered favourably, you will receive new products without any additional expenses.

How do I place an order with a UPS Access Point™ shipping?
How does ordering through the UPS Access Point™ work?

1) You place an order, and as a delivery method, select "UPS Courier - Pickup point"

2) Choose the convenient location of the UPS Access Point to which the package will be delivered

3) The order is sent directly to the selected location of the UPS Access Point

4) When the package is ready for collection, you will receive a notification via SMS/e-mail

5) You can collect your parcel at a convenient time using its number and your ID.

How do you pick up your order via UPS Access Point™?

You can collect your package at a convenient time from a selected UPS Access Point location using its number and your ID.

Accepted identity documents:

Identity documents with a photograph issued by the authorities: ID card, driver's license, passport (Polish Republic or other country), another document with a photograph, official stamp and a signature of the holder of such a document. If the package is collected on your behalf by a third party, then this person must show a power of attorney granted on general terms or by post, as well as his/her own identity document in accordance with the above guidelines.

Is it obligatory to make regular purchases?

NO, however, the lack of your own Monthly Activity means that your commission is not charged in a given Settlement Period.

How do I place an order?

The orders should be submitted on myduolife.com/shop.html. If this is your first order, and you would like to purchase your products on preferential terms, please register in the Club myduolife.com/register.html. In case of any doubts, please contact the helpline or e-mail: info@duolife.eu. 

How do I pay for ordered products?

The payments can be made through PayU (all major banks, credit and debit cards) and transfer to our account. The account number will be emailed on the order confirmation. All data is also available on the website www.duolife.eu in the "Contact" tab.

Can the ordered products be collected personally at the company seat?

Yes, the products can be collected at the company seat from 9am to 4pm from Monday to Friday. If you wish to collect a package for another Club Member, they should send a letter authorizing you to collect their order. If you are planning to collect more orders, you should report it minimum 24 hours before the scheduled collection by sending an e-mail to: info@duolife.eu with the numbers of all the orders you wish to collect. 

Under what conditions can I return the product which I am not satisfied with?

Both the Club Member and the Consumer have the right to cancel the purchase within 14 days. The returned goods must be intact. To report a return, please send an email to: info@duolife.eu The refund is made according to the payment method.

Can products be shipped abroad?

Yes, they can.

Will shipments be delivered on Saturdays?

The deliveries are available from Monday to Friday. 

What if I receive a damaged item?

You should refuse to accept the parcel and write down with the courier the damage protocol on the basis of which the complaint will be handled. 

When is the shipment sent to the Club Member?

Shipments are usually posted the next working day after the payment is credited to our account. 

What are the shipping costs to individual countries?

The shipping costs to selected EU countries are automatically calculated by the system. When the country of delivery is selected, the required fee will be indicated.

Can I place orders for another Club Member?

Yes, this is possible provided that you have the authorization.

Where in the panel can I indicate that I decided to spend my remuneration to buy another activity?

Just enter the "Shop" tab and in the contents of the basket in the "Discount" box enter the amount you want to spend from Virtual Wallet for your next purchase. Remember that it can not be more than 90% of the total order value.


When will the courier come to me?

In the vast majority of cases in Poland, the shipment is delivered to the Club Member within 3 working days from the day the payment is credited to our account. For international shipping, the approximate delivery time is set individually, depending on the country to which the shipment is to be delivered.

Seminars and events

Does the DuoLife company provide product demonstrations and seminars for new Club Members?

Yes. Business presentations take place practically every day in different cities. They are organized by the Leaders. The company organizes DuoLife Educational Seminars, among others: Business Development Seminars (BDS), Leadership Development Seminars (LDS) and Poznaj SoftMarketing™[Learn about SoftMarketing]. The DuoLife Company always informs every registered Club Member about it by email and on Facebook. The registration link for such seminars can be found at www.myduolife.com under the "Seminars" tab. 

Where do I get the tickets for the seminars organized by the company?

The tickets are available on our website under "Seminars" tab. There is also the option to purchase tickets for further seminars at the BDS and LDS events.

Can I organize a meeting in my town where I will present the DuoLife Club?

Yes, of course. However, if you have no experience in running such meetings, it is best to contact a Regional or Business Leader for details. 

Business Assistant

What do I gain by buying the Business Assistant Service?

- Partner Website in 10 languages

- Possibility of marking your favourite products and their display

- Possibility of choosing predefined text sentences „Why did I choose DuoLife?”

- Possibility of creating your own content in 10 languages - Possibility of choosing predefined banners and graphics on the website

What do I gain by participating in Top 10 Team Leaders?

If you participate in Top 10 Team Leaders list, you boost your chance to gain new club members from the free market. People from your region who visit the website and want to join DuoLife Club while not having anyone as their recommending person, can choose you as their recommending person.

Will I get a test period as a new Club member?

YES, two full settlement periods.

Example of the Business Assistant activity:

A new Club member joined DuoLife Club at 10.03.2018, the Business Assistant is active until 15.05.2018. In order to retain the Business Assistant as active after this time, you should buy either monthly or yearly subscription.

How is the fee charged?

After each completed SP e.g. 55SP, from your wallet, the amount is subtracted for the number of text messages which were sent in the completed SP.

Example of a transaction title:

Payment for a text message, 8pcs, period55/2018 16.03.2018-15.04.2018 and the amount.

Is the Administrative Fee renewing each month for each of the Club members?

- if no commission was generated for the Club member in the given settlement period (e.g. they are only a customer or they themselves have not made any activities and in the given settlement period were not active), then such a Club member will not be charged the Administrative Fee and as part of the settlement period, they are entitle to one free of charge withdrawal from their Virtual Wallet. The remaining payments are against charge.

- if the Club member generated a commission in the given settlement period (e.g. 100P) then such a Club member will be charged the Administrative Fee.

- if the Club member's Business Assistant is active, then the Administrative Fee will not be charged and there is no limit on the number of withdrawals from the Virtual Wallet.

What is administrative fee?

The Administrative Fee includes:

- issuing invoices,

- accounting,

- settlements,

- competition management.

What will happen if I extend the Business Assistant Service before the current one expires?

If you extend the Business Assistant today for e.g. 30 days, and your current service expires in 20 days, then it will expire in 50 days (20 days of current service + 30 days of new service = 50 days)

Since when are the text message fees calculated? GBP 0.08 for 1 text message

Text messages are free of charge for the first settlement period (SP). After this time, text messages are charged according to charge rates as per the table

Example:

If a new club member joined DuoLife Club on 10.03.2018, then text messages are free until 15.04.2018 After this time, text messages will be against charge. Important! You can deactivate the service by unmarking consent in your panel at any time


PLN 0.08  for 1 text message

USD 0.10 for 1 text message 

EUR 0.09 for 1 text message

GBP 0.08 for 1 text message

What if my wallet is empty?

The amount will be subtracted from your wallet anyway and your account balance will be negative.

CAUTION!

This will happen for two settlement periods, and if after that period funds in the wallet are still insufficient, the consent to sending text messages will be automatically unmarked in the system, meaning that no text messages will be sent any more.

For how long can I buy the Business Assistant Service?

You have two options:

- purchasing the service for £4,50 – gaining a 30 day access
- purchasing a service for £33,00 - gaining access for 365 days

World Healthy Living Foundation

What is the mission of the Live Your Life Consciously Foundation ?

The Foundation was established at the initiative of Bartosz Królikowski, Piotr Pacyga, Norbert Janeczek and Łukasz Godyń. The Founders’ idea was to create an organization, which would advocate the activities promoting the improvement of the society’s health, popularizing active lifestyle, and turn the surrounding reality into the one which supports people fighting for their dreams and health. The Foundation has operated since December 2015. It spreads knowledge in the following areas: medicine, biology, healthy diets, preventive healthcare and diagnosis, conscious lifestyle promotion; and the knowledge which makes us sure that our health and life depends on us.    

The main objectives of the Foundation activity are:

- preventive healthcare and human health protection,

- promoting active lifestyle among people of different age groups,

- promoting the value of the family,

- promoting health oriented behaviour,

- creating the conditions for versatile development,

- assisting the young in their aspiration to live the adult and healthy life, so that in the future they could transfer the Foundation’s ideas to the next generations,

- building good habits in order to take care for the physical and mental health of the community gathered by the Live Your Life with Awareness Foundation,

- the improvement in health, social relationships and economic status of the participants of the Foundation-led conferences,

- affirming the belief that the quality of our life depends on us.

Why was I Live My Life Consciously Campaign started?

The Live Your Life Consciously Foundation initiated  I Live My Life Consciously Campaign. The Campaign started in December 2015, and month by month, it has been extending its range. At the beginning, the Campaign focussed on providing health education in several bigger cities, today it operates in 30 locations in Poland. More and more frequently the Campaign’s events are also organized abroad.  The aim of the Campaign activity is to educate in the scope of: health, diets, diagnosis and preventive healthcare, promotion of conscious lifestyle, search for optimal and nature-friendly solutions, and affirming the belief that our health and life depend on us exclusively.

The Campaign involves lectures on medicine, nature therapy and natural support in treatment, during which the following topics concerning preventive healthcare are discussed:  

-  “Live Your Life Consciously - civilization health hazard”,

-  “Lyme disease, the quiet epidemic”,

- “The heart under control - the cardiovascular system diseases prevention”,

- “Cancer prevention”,  

- “How to fight allergies effectively?”,

- “Diabetes - the plague of our times!”,  

- “How to take care of the health of our close ones?”,    

- “The nervous system and its invaluable part in health and diseases”,

- “The endocrine system, hypothyreosis and adrenal gland hypofunction”,

- “Chemical toxins”.

What requirements must be fulfilled to become an organizer of the Conference within I Live My Life Consciously Campaign?

Each DuoLife Club Member who is at least the Group Leader may become the organiser of such a conference.

The function of the Conference organizer requires:

- organizational skills,  

- teamwork and people management skills,

- interpersonal communication skills,  

- positive attitude towards people,

- ability to build and maintain relationships easily,  

- impeccable manners, integrity,  

- ability to make decisions quickly,

- involvement in the project.

How to allocate the Conference (expenses)?

The organizer is required, within 7 business days, to send to the Campaign’s Coordinator the conference (expenses) allocation via e-mail (the cost allocation sheet will be sent by the Campaign’s Coordinator beforehand). Invoices issued for the Foundation and providing the following data constitute the basis to allocate the expenses borne by the organizer (Fundacja na Rzecz Świadomego Życia [Live Your Life Consciously Foundation], address: Topolowa 22, 32-082 Więckowice, NIP [tax] number: 513 024 28 85). Then the organizer is to send all documents, including the signed allocation, the attendance-sheet, the participants questionnaires, via registered mail to the Foundation address: Fundacja na Rzecz Świadomego Życia, ul. Topolowa 22, 32-082 Więckowice.

The organizer is obliged, within 7 business days, to allocate cash collected during the conference (after covering the costs) by transfer to the Foundation’s account marked as: Statutory purposes donation to Live Your Life Consciously Foundation, the date and place of the conference.

What is a brick donated to pay for statutory purposes?

 A brick usually means "a charge" for a thing which is of intangible value, received by donors. The brick is usually a symbolic trinket, e.g. a commemorative ticket or card, which is given in exchange for donation to the non-governmental-organization. The brick is the equivalent of a ticket and authorizes the donor to participate in the organized events. The income from bricks is allocated as donation to pay for the statutory purposes of the Live Your Life Consciously Foundation. The bricks constitute the basis and are the proof of donation to the Foundation. The Foundation issues the “Certificate of donation transfer” instead of an invoice in virtue of donation, and this certificate may be attached to the annual tax-settlement.

Who and how could become the Ambassador of I Live My Life Consciously Campaign ?

The Ambassador of I Live My Life Consciously Campaign is a person or a company which:

- identifies with the Campaign’s principles,

- is ready to promote the Campaign’s ideas,

- wants to support the Campaign’s operations, by their contribution, in the established scope and time,

- approves the Ambassador Code, identifies with it (the code is sent while the cooperation with the Ambassador is being established and signed the moment the Ambassador Certificate is accepted. Also available at: https://myduolife.com/download/get-file-73269ba2b800f59005be4c4643a77e35>)

- is a person or a company recognized in town, region, country. Their support will attract people to join the Campaign,

- agrees to accept the title of the Campaign’s Ambassador and acknowledges their duties.

 In order to become the Ambassador one ought to fill in the “Ambassador application form” (Organizers have a registration form - and they usually propose/enter Ambassadors; see the form at: https://myduolife.com/download/get-file-3bdab38e7c101b77cd838eee27921067), in which the applicant explains and justifies why the proposed person or company should be the Campaign’s Ambassador. A description and a professional photo of the person/company shall be attached to the form. The complete application, with attachments, should be sent to the following e-mail address: biuro@fundacjaswiadomegozycia.pl . The answer will be sent within 7 business days. 

DuoLife products

How to store capsule products from the Medical Formula and Clinical Formula lines?

Store products at room temperature and out of the reach of children. Protect from light and moisture.

What is special about DuoLife Clinical Formula Pro Optical®?

- Innovative two-phase capsule form

- Ingredients tested in over 70 clinical trials, involving more than 4200 patients

- Prolonged release of active substances

- Ideal ratio of 5:1 for lutein:zeaxanthin, recommended around the world

- 14 standardized ingredients

Can DuoLife Clinical Formula ProOptical® be used by vegans and vegetarians?

Outer capsule shell is made from gelatin of sea fish skin origin, so it is not recommended for vegans and vegetarians.

What ingredients does ProOptical® include?

Ingredients: organic perilla seed oil (Perilla frutescens) standardized for α-linolenic acid content of above 60%, acerola fruit juice extract (Malpighia glabra) 12-15:1 standardized for vitamin C content, micronized lutein and zeaxanthin crystals extracted from Mexican marigold (Tagetes erecta) in saffron oil extracted from safflower fruit (Carthamus tinctorius), green microalgae aplanospore extract (Haematococcus pluvialis) standardized for astaxanthin content, a mixture of carotenoids extracted from tomato fruit with microencapsulated natural lycopene, organic zinc salts (zinc citrate), schisandra fruit extract (Schisandra chinensis) 3:1 standardized for 5% schisandrin content, grape seed extract (Vitis vinifera) 120:1 standardized for 95% proanthocyanidin content (with 92% of polyphenols), billberry extract (Vaccinium myrtillus) standardized for 25% anthocyanin content, elderberry fruit extract (Sambucus nigra) 4:1 standardized for 30% polyphenol content, black currant leaf extract (Ribes nigrum) standardized for 1% rutin content, black chokeberry fruit extract (Aronia melanocarpa) standardized for 40% polyphenol content (catechin), concetrated mixture of carotenoids extracted from Maxican marigold flowers (Tagetes erecta) in soy oil extracted from soybeans (Glycine max Merr) with zeaxanthin, extract from saffron stamens (Crocus sativus) 2-4:1 standardized for 2% crocin and 2% safranal content. Capsule shell ingredients: gelatin from sea fish skin – outer capsule, organic cellulose derivative (HPMC) – inner capsule. Anti-caking agent: silica

What is special about the ProOptical® product?

ProOptical® product is a source of natural compounds that protect the eyes while maintaining proportions of active ingredients. The product also contains a number of clinically tested raw materials. The innovative, two-phase capsule enables a modified, prolonged release – a solid inner capsule, and a liquid outer capsule. The process of the active ingredients absorption has been divided into two stages which results in the highest degree of absorption. In the first stage, the liquid content of the outer capsule is released in the stomach, while the inner capsule, containing ingredients that are vulnerable to gastric juices, is protected from degradation and passes through the stomach. The absorption process of the active ingredients contained in the liquid phase starts in the stomach, while the solid components are only released in the small intestine, from where they directly enter the circulatory system and are delivered to the suitable tissue.

Who can use SunVital syrup?

The syrup is suitable for children aged 6 and more

How do to use SunVital syrup?

The recommended daily intake is 5 ml before meals. During the intensified period of low immunity - 5 ml, 2 times a day for before a meal. Shake each time before use. Do not exceed the recommended dose during the day.

Who should not use SunVital syrup?

The product should not be used by people hypersensitive to any of the ingredients, pregnant women or during breastfeeding.

How should I store SunVital syrup?

Store the product at room temperature out of reach of small children. After opening, store in a refrigerator and con- sume up to 30 days. Keep out of direct sunlight and high tem- peratures

What is the composition of SunVital syrup?

SunVital® is the product created especially for the youngsters. In its composition there is no shortage of essential vitamins and minerals, which come from natural, plant-based constituents. The product has been enriched with organic zinc.

Ingredients: red grape fruit concentrated juice, blackberry juice concentrate, rosehip juice, honey, elderberry fruit extract (Sambucus nigra) standardized for polyphenols (including anthocyanidins) 10:1, acerola fruit extract ( Malpighia glabra) standardized for vitamin C 50:1 content, SunVital® (proprietary formula obtained from inactivated yeast cells of Saccharomyces cerevisiae) / organic zinc), African pelargonium root extract (Pe- largonium sidoides) 4:1, pumpkin seed extract (Cucurbita pepo ) 4:1, garlic extract (Allium sativum) 4:1, leaf extract of Phoenix pansies (Andrographis paniculata) 4:1.

Can the taste of various batches of DuoLife products differ from one another, and why?

DuoLife dietary supplements are natural products. The taste and consistency of individual batches may differ, depending on a season and raw materials which were used in production. Possible residue is created by natural ingredients and it is a normal process in case of such products. To remove residue – shake before use.    


What are the contraindications to the use of DuoLife dietary supplements?

Products should not be taken while pregnant and breastfeeding. Another contraindication is allergy to any ingredients of the chosen supplement. In case of medicine treatment, combining DuoLife supplements with medical teratment should be consulted with a doctor who manages treatment. Adding supplements to children’s diet should be consulted with the children’s doctor. 


Can DuoLife dietary supplements be overdosed? What can overdose cause?

There is no possibility to overdose natural supplements. No complaints occur after taking natural supplements, because natural substances are easily absorbed by the organism. If we take natural preparations in bigger doses than it is necessary, intestinal bacteria decompose it and remove the unnecessary quantity of supplements from the organism. 


Does DuoLife Night influence the ability to drive a car?

Raw material components of DuoLife Night have no influence on the ability to drive a car.

Can taking DuoLife dietary supplements cause allergic reactions?

An allergic reaction may occur in case of an allergy to any of the DuoLife products ingredients.


Should a doctor be informed about taking DuoLife dietary supplements?

If you take medicines, be sure to consult your doctor before adding any dietary supplements to your regimen.

How long should the supplements be taken in order to observe their effects?

Natural supplements are not pharmaceutiques/medicines which are taken for a week during an illness. Over a long period of time taking DuoLife supplements is very advantageous because we prevent ourselves from suffering pain and the costs related to the treatment of diseases resulting from nutritional deficiencies. The supplements absorption is approx. 95%. No complaints occur after taking natural supplements, because natural substances are easily absorbed by the organism. If we take natural preparations in bigger doses than it is necessary, intestinal bacteria decompose it and remove the unnecessary quantity of supplements from the organism. Practically, there is no possibility to overdose natural supplements. Taking dietary supplements should be stopped when your organism ceases to require them.


Can a person with diabetes drink DuoLife Day and Night ?

In case of diabetic patients, applying medicine treatment, adding any supplements to their regimen should be consulted with the doctor managing their treatment.

Who created DuoLife dietary supplements recipe/composition?

The members of the Scientific Council and experts in the scope of the phytopharmacology, nutrigenomics and nutrigenetics are responsible for DuoLife products recipe. 

Can DuoLife products be applied externally - on wounds, abrasions, burns, etc.?

DuoLife products are not designed for external application. DuoLife products are dietary supplements designed for internal application.

Can DuoLife products be taken by older people?

Taking dietary supplements by older people is highly recommended. Physiological changes, the gastrointestinal system diseases and medical treatment cause mineral elements and water deficiency, and hypovitaminosis in the elderly. The condition may get even worse with inappropriate diet. Considerable deficiency of nutrients may also be caused by multidirectional pharmacotherapy, which impairs taste and smell sensation, which in turn causes the reduction of hunger. Taking diuretics, laxatives, psychotropic medication increases the possibility of the occurrence of hypovitaminosis and mineral components deficiency. Medical treatment, smoking, heavy drinking, minerals deficiency in the organism can also lead to degenerative diseases. Moreover, older people often suffer because of too low B-group vitamins intake, particularly thiamin and riboflavin in women. Taking DuoLife Day and Night dietary supplements should be a part of every diet of the elderly.

On what basis have DuoLife products been called dietary supplements?

According to the Act on health standards for food and nourishment, a dietary supplement is a product which is a concentrated source of vitamins, mineral components and other substances displaying nutritional effect or other physiological effect. According to the regulations in various countries and organizations  dietary supplements are perceived as food or medicines. According to the compilation of international food-standards - Codex Alimentarius - dietary supplements containing vitamins and microelements are regulated as food. Since 31 July 2003, the European Union countries have been obliged to adjust their domestic legislation to the EU law, defining which vitamins, mineral components and herbs can be applied to produce supplements, and also in which form they can be manufactured. The European Council regulates the number of raw materials allowed in the production of supplements, which is to unify the standards concerning supplements marking/labeling in individual countries. DuoLife products were called dietary supplements upon the standards and regulations given above. 


Do the liquid DuoLife Products need to be diluted?

There is no need to dilute liquid DuoLife Products. 

Where are DuoLife products manufactured and packed?

DuoLife dietary supplements are produced in Poland, in a production plant which complies with the highest quality standards and has ISO, GMP and HACCP certificates. The production is supervised by the well-recognized experts. The quality of the products was confirmed with numerous research and the production is constantly supervised by the Chief Sanitary Inspector. The selection of raw materials is subject to precise definitions/formulas and remains unchanged within a production cycle.

Don’t the products ingredients mutually exclude their individual effects?

In order to obtain a complete and synergistic effect, many natural plant extracts have been used in the products.  Raw materials for the products were selected taking into account the principles of synergism and antagonism. What is closer to nature it is easier and better recognized and absorbed by our organism. For hundreds of years, human beings have consumed natural food, and their gastrointestinal system has learnt to recognize and absorb these substances well. This means that the compounds of natural origin are well-known to the gastrointestinal system and are easily absorbed by the organism, thanks to which – provided the recommended supplementation is maintained - they do not cause side effects. The process of DuoLife dietary supplements absorption involves synergism, which is the cooperation of a given nutritional component with another element or with a vitamin which help it to get into the organism cells in the maximum quantity. The absorption of vitamins and mineral components is a chain reaction. If a diet lacks some component, the efficiency of the other compounds absorption automatically decreases. If, however, one of the components prevents the absorption of the other, it is called an antagonist.

The antagonism principle was excluded in DuoLife dietarysupplements through appropriately selected and combined dosages of preparations. The following table shows the mechanism of synergy:


Vitamin
Synergism
C
selenium Se, sodium Na, calcium Ca, cobalt Co, manganese Mn (Mn deficiency in the organism = only approx. 20%-absorbability of C vitamin), vitamins: A, E, B6, A, B5, E, B10
B1
potassium K, phosphorus P, cobalt Co, copper Cu, iron Fe,  magnesium Mg, manganese Mn, selenium Se, sodium Na,  zinc Zn, vitamins: C, E, B6, B12, B3, B5, A, B10, B2
B2
potassium K, phosphorus P, chromium Cr, iron Fe, magnesium Mg, zinc Zn, vitamins: A, B3, B10
B3
potassium K, iron Fe, chromium Cr, vitamin K, phosphorus P, zinc Zn, selenium Se, sodium Na, vitamin: E, A, B1, B2, B6, A, B5, E, B10
B5
phosphorus P, potassium K, chromium Cr, sodium Na, zinc Zn,  vitamins: A, E, C, B1, B3, B6, B10
B6
phosphorus P, potassium K, chromium Cr, iron Fe, magnesium Mg, manganese Mn, selenium Se, sodium Na, zinc Zn, vitamins: A, E, B1, B3, B5, B12, B10 
B12
calcium Ca, sodium Na, cobalt Co, copper Cu, iron Fe, vitamins: D, B1, B3, B6, E, B5, E, C, B10
A
potassium K, vitamin K, phosphorus P, manganese Mn, selenium Se, zinc Zn, vitamins: C, B2, E, B3, B1, B6
D
selenium Se, sodium Na, calcium Ca, cobalt Co, magnesium Mg, vitamins: E, B12
E
phosphorus P, potassium K, calcium Ca, iron Fe, magnesium Mg, selenium Se, sodium Na, zinc Zn, vitamins: A, D, B6, C, B12, B1, B5, B3, B10


Mineral component
Synergism
potassium K
sodium Na, vitamin K, manganese Mn, zinc Zn, phosphorus P, iron Fe
calcium Ca
potassium K, sodium Na, vitamin K, phosphorus P, copper Cu, selenium Se, magnesium Mg
magnesium Mg
potassium K, manganese Mn, calcium Ca, zinc Zn, phosphorus P, chromium Cr
sodium Na
potassium K, selenium Se, cobalt Co, calcium Ca, iron Fe, copper Cu, phosphorus P
copper Cu
sodium Na, iron Fe, cobalt Co, calcium Ca, selenium Se
zinc Zn
potassium K, manganese Mn, magnesium Mg
iron Fe
chromium Cr, manganese Mn, potassium K, sodium Na, copper Cu, phosphorus P, selenium Se
chromium Cr
potassium K, magnesium Mg, zinc Zn, vanadium V
manganese Mn
potassium K, phosphorus P, zinc Zn, magnesium Mg, iron Fe
selenium Se
sodium Na, potassium K, calcium Ca, manganese Mn, iron Fe, copper Cu, vitamin E


Do DuoLife products contain preservatives/additives/dyes?

The manufacture of DuoLife products not only dismisses their high temperature thermal processing but also the use any preservatives. Therefore DuoLife products maintain their natural biological parameters. The process of production involves the use of only natural raw material coming from ecological, certified farming from around the world. Any modified (GMO) varieties and the use of pesticides and herbicides is strongly rejected.


DuoLife is a juice, a drink or an extract?

DuoLife Day and Night are natural dietary supplements in the liquid form which contain ecological juices and plant extracts.


DuoLife supplements are produced in Poland, thus there is a question if fruits which do not grow in this climatic zone reach Poland as fresh/ frozen/ dried or in the form of ready-to-drink juices or extracts?

Raw materials imported from abroad are transported according to phytosanitary provisions. Each raw material is supplied with relevant phytosanitary documents (plant passports, labels, markings) upon official salubrity controls carried out in the place of plants cultivation or production. Depending on a raw material type, the products are transported in a form of plant extracts and juices. Products are transported in a suitable temperature depending on the kind of raw material. The phytosanitary certificate accompanying the imported goods meets the requirements determined in The Council Directive 2000/29/EC.

Can DuoLife supplements be given to pregnant women?

Dietary supplements should not be taken by pregnant women and while breastfeeding.

What are DuoLife dietary supplements?

DuoLife is the answer to the market demand. DuoLife company natural products are designed to stimulate the immune system which prevents diseases and supports the organism in effective fight with the diseases which have already emerged. DuoLife products support the removal of harmful metabolites from the cells and the organism regeneration. Vitamins and antioxidants obtained from plant extracts display unbeatable absorption in comparison to their synthetic equivalents. In order to obtain the complete synergistic effect, many natural plant extracts were combined in the products. What is closer to nature it is easier and better recognized and absorbed by our organism. For hundreds of years, human beings have consumed natural food, and their gastrointestinal system has learnt to recognize and absorb these substances well. This means that the compounds of natural origin are well-known to the gastrointestinal system and are easily absorbed by the organism, thanks to which – provided the recommended supplementation is maintained - they do not cause side effects.

What is the composition of DuoLife Day dietary supplement?

DuoLife Day is the essence of life, health and energy closed in a bottle. Carefully selected natural components from all over the world are fused together into one unified composition maintaining  the highest quality standards and the innovative synergy system.

Ingredients:  common grape vine fruit juice, pomegranate fruit juice, black elderberry juice, dog rose (rosehip) juice, hawthorn fruit juice, large cranberry juice, noni (Indian mulberry) juice, sea-buckthorn (seaberry) fruit juice, açaí berry extract, red raspberry juice, lucerne (alfalfa) herb extract 10:1 (45,8 mg/25ml), ginseng root extract (27,49 mg/25ml, including 3,79% of ginsenoside – 1,04 mg/25 ml), aloe vera extract 200:1 (9,16 mg/25 ml, aloin content<1ppm).


What is the composition of DuoLife Night dietary supplement?

DuoLife Night is the essence of life, health, peace and calmness closed in a bottle. Carefully selected natural components from all over the world are fused together into one unified composition maintaining  the highest quality standards and the innovative synergy system.

Ingredients: common grape vine fruit juice, black chokeberry (aronia) juice, red beet juice, plum juice, acerola (Barbados-cherry) extract, Tibetan Goji berry extract, artichoke leaf extract 20:1 (45,82 mg/25ml), lucerne (alfalfa) herb extract 10:1 (45,82mg/25ml), melissa (lemon balm) herb extract 10:1 (45,82mg/25ml), white mulberry leaf extract 10:1 (45,82mg/25ml), milkthistle seed extract (45,82mg/25ml), nettle leaf extract 20:1 (45,82mg/25ml), cat’s claw (vilcacora) stem extract 20:1 (45,82mg/25ml).


How to store DuoLife dietary supplements?

Products in capsules should be kept at room temperature, out of reach of children. The liquid products when opened should be kept in the temperature of 4⁰ C and used within 30 days.

Were DuoLife Products researched thoroughly?

The documentation kept by the production plant shows that the raw materials have certificates and that the studies and tests carried out confirm that the products are fully ecological. Each raw material used in production has documentation of laboratory-analyses in the scope of:


•    microbiological origin pollution,

•    mycotoxins,

•    heavy metals,

•    pesticides residues in products of plant origin,

•    polycyclic aromatic hydrocarbons,

•    dioxins and polychlorinated biphenyls.

Microbiological tests of DuoLife products are one of the most important tests, because they guarantee the salubrious product safety during all stages of its manufacture. The analyses focus on, among others, the confirmation of: the microbiological purity , the health safety, and the ‘use by’ date of tested samples.

All performed analyses and tests conform both with the Polish Standards and the European Union Directives. Samples are drawn from productive areas/surfaces and from food processing equipment. ISO standard 18593 is applied for sampling as the reference method.

The tests of DuoLife products involved the following:

·    Mesophilic aerobic bacteria - classical method ,
·    Mesophilic aerobic bacteria - NPL method, system Tempo (result after 48h),
·    Souring bacteria (lactic acid bacteria),
·    Escherichia coli -  classical method ,
·    Escherichia coli - NPL method, system Tempo (result after 24h),
·    Coliforms -  classical method ,
·    Coliforms - NPL method, system Tempo (result after 24h),
·    Enterobacteriaceae - classical method ,
·    Enterobacteriaceae - NPL method, system Tempo (result after 24h),
·    Enterobacter sakazakii,
·    (Fecal) Enterococci,
·    Coagulase-positive staphylococci,
·    Yeast and moulds,
·    Listeria monocytogenes - classical method ,
·    Listeria monocytogenes - PCR method (result after 48h),
·    Salmonella spp. - classical method ,
·    Salmonella spp. - PCR method (result after 24h),
·    Campylobacter,
·    Staphylococcal enterotoxin.


What certificates were granted to DuoLife products?

DuoLife brand was awarded with the following certificates:

1. JCI Quality Mark.
2. GMP - Good Manufacturing Practice PN-EN 22716:2009 report Z-A 342613/And/11/B/22716 No. 550513006.
3. ISO 9001:2008 report U-1309912/A12/P/9001 No. 320409019/2.
4. HACCP.
5. European Guarantee of Top Quality.
6. Green Certificate.
7. Highest Quality Guarantee Certificate.
8. GMO Free.
9. Quality Certificate - Safety Certificate.
10. Cruelty Free - the certificate issued by PETA.

Can DuoLife supplements be given to children? What is a recommended safe dosage and from what age it may be given?

Dietary supplements may be given to children over 12 years of age. In case of children younger than 12, the dosage depends on their body weight. However, it is very important to consult any  supplementation with the child’s doctor.

Could you provide information on DuoLife products, and specifically, this concerning ORAC scale and bioavailability.

Aggregate Nutrient Density Index ranks nutritional products in respect of their content of nutritional micro-components such as: mineral components (calcium, iron, magnesium, selenium, zinc); carotenoids (β-carotene, α-carotene, lutein, lycopene zeaxanthin);  [alimentary] cellulose; vitamins (B1 - thiamin, B2 - riboflavin, PP - niacin, B6 - pyridine derivative, B12 - cobalamin, folic acid, C, E); glucosinolates and antioxidants according to ORAC value. 

According to nutrition philosophy, they play a crucial role in a wholesome benefit of food.  Nutritional macro-components, responsible for the food caloricity (proteins, fats and carbohydrates) are of secondary importance. Food provides the body with nutrients and calories. All calories come from only three components: carbohydrates, fats and proteins. While microelements, vitamins and minerals, do not contain calories. These non-caloric components are crucial for our health. A key to optimize health is to consume mainly such products which are relatively high in nutrients. Suitable diet including products rich in vitamins and minerals is necessary for the healthy immune system and it promotes an efficient mechanism of  detoxification and the organism cells repair, protecting it from diseases.

The bioavailability - is determined in pharmacology as:

1) a faction of an administered dose of a substance which reaches the general circulation, 

2) the speed with which this substance is absorbed.

When a substance is administered intravenously its bioavailability is 100%. When a substance is administered in another manner, e.g. orally, its bioavailability generally decreases. In case of DuoLife products, taking into account both factors: bioavailability and the ability to absorb oxygen free radicals (ORAC scale), they provide all nutrients in optimum proportions and quantity that every cell in your body needs. Products were composed in such a way to promote human organism cells full nourishment , which supports their growth, regeneration and maximal effective functioning. Thanks to the synergy of the products’ ingredients, the cells become healthier and stronger. A gradual biological regeneration of the organism occurs over time. It is estimated that within seven years the organism replaces all its cells. Therefore, the body becomes stronger, healthier, more efficient and more resistant to diseases. This is the way of preventing the results of some harmful behaviour, such as, bad eating habits, stress, and even diseases, and thus the process of cells regeneration and stimulation begins. Nutrients and herbs are important ingredients of the products, they supply the body cells with energy, and then their function more effectively, which improves health and vitality of the organism. Nutritional products were composed in such a way that the organism could absorb all nutrients which can be effectively and fully used by the cells. Better nourishment and the cells regeneration is a natural outcome of this process, which is directly reflected in the health condition.

Can cancer patients take DuoLife dietary supplements?

In case of cancer patients, adding any dietary supplements to their cancer treatment should be consulted with a doctor managing their treatment. Proper nourishment and supplementation are essential in cancer treatment and can effectively support it. 

Who is the producer of DuoLife dietary supplements?

The producer of DuoLife dietary supplements is DuoLife SA company, with the seat in Więckowice, near Krakow, at 22 Topolowa street.


How long may I keep an open bottle with a liquid supplement in a refrigerator?

Liquid products should be consumed within 30 days of opening.


Why are DuoLife supplements worth drinking?

DuoLife Products: DuoLife Day and Night, DuoLife VitaC, DuoLife Chlorophyll, My Blood Chlorophyll, DuoLife Aloe, and DuoLife Collagen provide all nutrients in optimum proportions and quantity that every cell in your body needs. Products were composed in such a way to promote human organism cells full nourishment , which supports their growth, regeneration and maximally effective functioning. Thanks to the synergy of the products’ ingredients, the cells become healthier and stronger. A gradual biological regeneration of the organism occurs over time. It is estimated that within seven years the organism replaces all its cells. Therefore, the body becomes stronger, healthier, more efficient and more resistant to diseases. This is the way of preventing the results of some harmful behaviour, such as, bad eating habits, stress, and even diseases, and thus the process of cells regeneration and stimulation begins. Nutrients and herbs are important ingredients of the products, they supply the body cells with energy, and then their function more effectively, which improves health and vitality of the organism. Nutritional products were composed in such a way that the organism could absorb all nutrients which can be effectively and fully used by the cells. Better nourishment and the cells regeneration is a natural outcome of this process, which is directly reflected in the health condition.

Why is DuoLife better than its competition?

Vitamins and antioxidants obtained from plant extracts display unbeatable absorption in comparison to their synthetic equivalents. DuoLife company natural products are designed to stimulate the immune system which prevents diseases and supports the organism in effective fight with the diseases which have already emerged. DuoLife products support the removal of harmful metabolites from the cells and the organism regeneration. Vitamins and antioxidants obtained from plant extracts display unbeatable absorption in comparison to their synthetic equivalents. In order to obtain the complete synergistic effect, several natural plant extracts were combined in the products. This what is closer to the nature is easier and better recognized and absorbed by our organism. For hundreds of years, human beings have consumed natural food, and their gastrointestinal system has learnt to recognize and absorb these substances well. This means that the compounds of natural origin are well-known to the gastrointestinal system and are easily absorbed by the organism, thanks to which – provided the  recommended supplementation is maintained - they do not cause side effects. 

Is plastic or any other substances (plastic glasses) harmful to / or does it decrease the effect of DuoLife active ingredients?

According to our knowledge, and to scientific sources, plastic containers have no influence on the composition of DuoLife company’s liquid products.


DuoLife products contain water- and fat-soluble vitamins, what was used as diluents?

DuoLife products in liquid forms contain 100% pure natural ingredients. Vitamins and antioxidants come from natural juices and plant extracts. No diluents are applied in the process of production.

Are DuoLife products pasteurized?

No, the production of DuoLife supplements does not involve the method of pasteurization. The method used to preserve DuoLife dietary supplements is IHHPTM technology based on the concept of "minimal processing". The advantage of this method is high health and sanitary quality, durability and longevity, and the preservation of natural nutritional and sensory qualities, which is contrary to products preserved by classical methods. The applied technological process is based on the performance synergy of many fixative agents. It allows to maintain the highest quality of a product without the use of preservatives.

Hi5!

What distinguishes each of the bars?

BeeBeauty

in its composition you can find apricot and freeze-dried carrot, which is a source of beta-carotene – an antioxidant, or ingredient that removes free radicals responsible for aging processes – thus helping you to maintain a healthy-looking skin.

BeeDetox

contains buckwheat honey that has antioxidant properties. In addition, thanks to goji berries, this bar is a real conqueror of free radicals, thus supporting detoxification.

BeeEnergy

you can find here nuts and almonds giving you a real boost of energy for both the body and the mind. It is commonly known that they are a wealth of ingredients supporting the functioning of the brain – mainly due to magnesium and necessary unsaturated fatty acids.

BeeSlim

in this bar you can find green coffee beans and cinnamon, which thanks to their unique properties help to burn fat tissue. In addition, the bar also contains freeze-dried apples, which are a source of fibre.

BeeSmile

you can find here freeze-dried fruits: apples and strawberries, which in this combination guarantee an interesting version of the taste, especially for the youngest, most demanding customers

BeeStrong

the presence of sunflower seeds, green pea flour, almonds and linseed, providing a lot of energy and valuable protein, is especially noteworthy.

BeeVital

the composition of the beeVital bar is based on the unique properties of Physalis and bee pollen that have a supportive impact on the body.

What is the main ingredient of Hi5! products?

The main ingredient of the bars is honey obtained from the Polish apiary.

What are the ingredients of the bars?

BeeBeauty

polyfloral honey (30%), oat flakes, apricots, freeze-dried carrots, desiccated coconut, milk, whey powder, roasted rice, sesame seeds, freeze-dried raspberries, roasted cocoa beans, propolis.

BeeDetox

buckwheat honey (30%), oat flakes, desiccated coconut, roasted rice, sesame seeds, dates, milk, whey powder, goji berries, cashew kernels, roasted cocoa beans, propolis.

BeeEnergy

polyfloral honey (30%), oat flakes, desiccated coconut, roasted rice, milk, whey powder, almonds, nuts (hazelnuts, walnuts), sesame seeds, chia seeds – Salvia hispanica,
green tea – matcha, propolis.

BeeSlim

polyfloral honey (30%), oat flakes, desiccated coconut, roasted rice, dates, hazelnuts, milk, whey powder, freeze-dried apples, sesame seeds, almonds, linseed, green coffee beans, cinnamon, propolis.

BeeSmile

polyfloral honey (30%), oat flakes, roasted rice, desiccated coconut, milk, whey powder, freeze-dried apple fruits, sesame seeds, freeze-dried strawberry fruits, hazelnuts, propolis.

BeeStrong

polyfloral honey (30%), oat flakes, sunflower seeds, dates, roasted rice, milk, whey powder, desiccated coconut, green pea flour, almonds, linseed, propolis.

BeeVital

polyfloral honey (30%), oat flakes, desiccated coconut, roasted rice, Physalis, sesame seeds, milk, whey powder, cocoa beans, bee pollen, propolis.

Are Hi5 bars! suitable for vegetarians?

Yes, the bars contain honey and milk, therefore they can be eaten by vegetarians.

What is the nutritional value of the bars? What is their calorific value?

BeeBeauty

Nutritional value in 100g of the product: energy value 1607 kJ/382 kcal; fat 11g, including saturated fatty acids 5,3g; carbohydrates 62g, including sugar 42g; fibre 8,1g; protein 6,3g, salt 0,1g.

BeeDetox

Nutritional value in 100g of the product: energy value 1680 kJ/400 kcal; fat 15g, including saturated fatty acids 6,7g; carbohydrates 58g, including sugar 36g; fibre 5,4g; protein 7,3g, salt 0,06g.

BeeEnergy

Nutritional value in 100g of the product: energy value 1866 kJ/449 kcal; fat 22g, including saturated fatty acids 11g; carbohydrates 52g, including sugar 31g; fibre 7g; protein 7,4g, salt 0,06g.

BeeSlim

Nutritional value in 100g of the product: energy value 1702 kJ/405 kcal; fat 14g, including saturated fatty acids 6,1g; carbohydrates 60g, including sugar 39g; fibre 6,0g; protein 6,3g, salt 0,06g.

BeeSmile

Nutritional value in 100g of the product: energy value 1632 kJ/388 kcal; fat 10g, including saturated fatty acids 4,9g; carbohydrates 65g, including sugar 37g; fibre 5,3g; protein 6,4g, salt 0,05g.

BeeStrong

Nutritional value in 100g of the product: energy value 1583 kJ/391 kcal; fat 12g, including saturated fatty acids 3,1g; carbohydrates 59g, including sugar 36g; fibre 4,5g; protein 8,7g, salt 0,06g.

BeeVital

Nutritional value in 100g of the product: energy value 1706 kJ/406 kcal; fat 15g, including saturated fatty acids 7,4g; carbohydrates 59g, including sugar 36g; fibre 6,6g; protein 7,1g, salt 0,05g.

How to store the bars?

Store in a cool, dry place.

Hi5! Crunch

Fruit and nut crunch - composition

Ingredients: oat flakes, sunflower seeds, raisins (raisins, sunflower oil), coconut flakes, dates, multi-flower honey, walnuts, pumpkin seeds, plums, white mulberry fruit, goji berries, dried carrots, bee pollen.

What does the term "whole grain" mean?

The term "whole grain" in the context of crunch means the natural origin of the raw material, i.e. the use of whole grain in a food product, e.g. whole oat flakes without grinding them.

Can the crunch be eaten by vegetarians?

Yes, the product contains honey and can be consumed by vegetarians.

What is the nutritional value and calorie content of crunch?

Nutritional value in 100g of product: energy value 1812 kJ / 432 kcal; 17g fat, including 4.8g saturated fatty acids; 53g carbohydrates, including 14g sugars; 9.7g fiber; 12g protein, 0.04g salt.

How to store Hi5! beeCrunchy?

The product should be stored in a dry and shady place.

What does "0% added sugar" mean?

The term "0% added sugar" means no unnecessary sugar added. In Hi5! beeCrunchy there are only natural sugars derived from fruit.

DuoLife Keratin Hair Complex

What ingredients does Keratin Hair Complex contain?

Ingredients: guava purée, raspberry fruit juice, black rice and Opuntia ficus-indica flower extract formula standardised to provide anthocyanins (250mg/50ml), amla fruit extract standardised to provide Vitamin C, organic pea sprout extract (100mg/50ml), solubilized keratin (100mg/50ml), nettle leaf extract (70mg/50ml), grape seed extract standardised to provide polyphenols (50mg/50ml), field horsetail extract (50mg/50ml).

How do you use Keratin Hair Complex?

25 to 50 ml of the supplement should be taken once a day before eating. 

Who is Keratin Hair Complex for?

Keratin Hair Complex is a special formula for people who struggle with thinning and fine hair. The keratin complex formula nourishes and strengthens your hair by combining some unique properties of natural plant extracts. The Keratin Hair Complex ingredients help to strengthen the roots, accelerate growth and prevent premature hair loss. The natural plant extracts smooth the hair, giving it bounce and shine. The clinical formula of the product combine with the latest technologies to create a product that hydrates and nourishes the hair, making it less brittle and reducing the hair loss.

How does Keratin Hair Complex affect my hair?

This process can be described in 3 steps:


1.    Keratin Hair Complex helps hair grow. The black rice and prickly pear extracts stimulate hair growth, resulting in a so-called "baby hair" effect on your head. Extract of organic pea shoots stimulates the hair papillae, which then cause new hair to grow. The solubilised keratin, on the other hand, helps to repair damaged hair, skin and nail tissue.


2.    Keratin Hair Complex stops hair loss. The synergistic action of individual ingredients and the composition of Keratin Hair Complex have been developed so as to optimise the process of hair stimulation and repair. The multi-directional impact of the ingredients strengthens and conditions the hair, which is an effective weapon in the struggle for healthy and beautiful hair.

3.    Keratin Hair Complex adds thickness and volume. To ensure optimal conditions for hair growth, it is important to treat it with the right ingredients. One such component is sulphur contained in silica. Field horsetail and nettle, among others, are rich sources of this ingredient, which is why both have been included in Keratin Hair Complex. In addition, the product has been enriched with grape seed extract to seal the hair’s protective layer. Vitamin C is also essential for proper growth and can also be found in Keratin Hair Complex in the form of amla fruit.

What are the distinguishing features of Keratin Hair Complex?

a)    contains solubilised liquid keratin

b)   clinically effective (selected ingredients)

c)    raw materials with international patents (selected ingredients)

d)    the product consists of standardised ingredients

e)    contains an anti-aging Complex

f)    100% natural

g)   100% GMO-free

h)   without preservatives

without genetically modified products

Is Keratin Hair Complex also suitable for men?

Yes, the product is suitable for both men and women.

Is Keratin Hair Complex gluten-free?

Yes, our research has confirmed that the product is gluten-free.

What is the recommended supplementation period for Keratin Hair Complex?

The recommended supplementation period is 3 months.

What are the contraindications for using Keratin Hair Complex?

In the case of pregnant and breastfeeding women, any supplementation should be consulted with the attending physician. In case of hypersensitivity to any of the product ingredients, do not use it. 

DuoLife Advanced Formula

1. What is the composition of Keratin Hair Complex shampoo?

INCI: Aqua/Water, Sodium Lauroyl Sarcosinate, Glycerin, Cocamidopropyl Betaine, Caprylyl/Capryl Glucoside, Coco-Glucoside, Parfum/Fragrance, Guar Hydroxypropyltrimonium Chloride, Equisetum Arvense Extract, Psidium Guajava Leaf Extract, Rubus Idaeus (Raspberry) Fruit Extract, Urtica Dioica (Nettle) Leaf Extract, Pisum Sativum (Pea) Sprout Extract, Maltodextrin, Soluble Keratin, Sodium Cocoyl Glutamate, Glyceryl Caprylate, Polyglyceryl-6 Oleate, Citric Acid, Sodium Phytate, Ethanol, Potassium Lactate, Sodium Surfactin, Potassium Sorbate, Sodium Benzoate, Citronellol, Linalool.

2. What is the composition of Keratin Hair Complex conditioner?

INCI: Aqua/Water, Glycerin, Cetyl Alcohol, Brassicamidopropyl Dimethylamine, Cocos Nucifera (Coconut) Oil, Glyceryl Stearate, Diheptyl Succinate, Polyquaternium-37, Butyrospermum Parkii (Shea) Butter, Parfum/Fragrance, Polyester-11, Panthenol, Oryza Sativa (Rice) Bran Oil, Equisetum Arvense Extract, Psidium Guajava Leaf Extract, Capryloyl Glycerin/Sebacic Acid Copolymer, Rubus Idaeus (Raspberry) Fruit Extract, Urtica Dioica (Nettle) Leaf Extract, Pisum Sativum (Pea) Sprout Extract, Soluble Keratin, Tocotrienols, Propylene Glycol Dicaprylate/ Dicaprate, Lactic Acid, Ethanol, Lactitol, Xylitol, Maltodextrin, Citric Acid, Sodium Phytate, Potassium Sorbate, Sodium Benzoate, Citronellol, Linalool.

3. Is the product „vegan”?

Both the shampoo and conditioner of the Keratin Hair Complex brand contain animal keratin.

4. Why has been the stabilizer, i.e. sodium benzoate, used in Keratin Hair Complex cosmetic products?

Sodium benzoate is a preservative used in cosmetics to protect the product against microbiological infection. The preservative is used in low concentrations in cosmetic products, so it does not cause irritation or allergy. Additionally, sodium benzoate is a preservative approved by EcoCert for use in natural and organic cosmetics. Sodium benzoate used in Keratin Hair Complex cosmetic products is of natural origin.

5. Keratin Hair Complex shampoo – how to use it?

Apply a small amount of shampoo to wet hair, spread it all over the hair and massage into the scalp, then rinse with warm water. Repeat if necessary.

6. Keratin Hair Complex conditioner – how to use it?

As a conditioner – apply a walnut-sized portion to damp hair for 1–2 minutes, then rinse thoroughly with water. Use for daily care and easy combing, without weighing hair down.

As a mask – apply generously to washed, damp, slightly towel-dry hair. Leave for 5–10 minutes. To enhance the effect, we recommend covering your head with a foil cap and wrapping it in a warm towel turban. Then rinse your hair thoroughly and generously with warm, but not hot water. Use to nourish hair and protect it intensely.

7. Who can use Keratin Hair Complex cosmetic products?

Keratin Hair Complex cosmetic products are designed for women, men and children over 3 years old.

8. KHC shampoo active ingredients:

- organic peas sprout extract

- guava leaves extract

- field horsetail herb

- keratin

- raspberry extract

- nettle extract

9. KHC conditioner active ingredients:

- panthenol (provitamin B5)

- guava leaves extract

- field horsetail herb

- nettle leaves extract

- keratin

- coconut oil

- shea butter

- raspberry extract

10. What is Polyester-11 (KerazyneTM)?

Polyestert-11 (KerazyneTM) is a conditioning ingredient for hair care.

 It reduces static electricity, which facilitates combing and makes the hair silky smooth. 

11. What is Polyquaternium-37?

Polyquaternium-37 is an antistatic agent preventing static electricity in hair. It gives it softness, shine and silkiness, facilitates combing and moisturizes the scalp.

DuoLife Beauty Care Vita C Hand Cream

What is the composition of DuoLife Beauty Care Vita C hand cream?

INCI: Aqua/Water, Mangifera Indica Seed Butter, Caprylic/Capric Triglyceride, Cetearyl Ethylhexanoate, Urea, Butyrospermum Parkii (Shea) Butter, Glyceryl Stearate Citrate, Isopropyl Myristate, Rosa Canina (Rosehip) Fruit Oil, Glycerin, Sorbitol, Cetearyl Alcohol, Parfum/Fragrance, Stearic Acid, Carthamus Tinctorius (Safflower) Seed Oil, Betaine, Myristyl Myristate, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Theobroma Cacao (Cocoa) Seed Butter, Tocopheryl Acetate, Tocopherol, Helianthus Annuus (Sunflower) Seed Oil, Malpighia Glabra (Acerola) Fruit Extract, Myrciaria Dubia Fruit Extract, Glyceryl Caprylate, Ascorbyl Palmitate, Maltitol, Mannitol, Linoleic Acid, Citric Acid, Potassium Sorbate, Sodium Phytate, Sodium Benzoate, Citral, Limonene, Hexyl Cinnamal, Linalool.

Is DuoLife Beauty Care Vita C hand cream a "vegan” product?

DuoLife Beauty Care Vita C hand cream is a vegan product.

Why was the stabilizer, i.e. sodium benzoate, used in DuoLife Beauty Care Vita C hand cream?

Sodium benzoate is a stabilizing substance used in cosmetics to protect the product against microbiological infection. It is used in cosmetic products in low concentrations, so it does not cause irritation or allergies. In addition, sodium benzoate as a stabiliser is authorised by EcoCert for use in natural and organic cosmetics. The sodium benzoate used in DuoLife Beauty Care Aloes hand cream is of natural origin.

Who can use DuoLife Beauty Care Vita C hand cream?

DuoLife Beauty Care Vita C hand cream is designed for women, men and children over 3 years old.

Active ingredients of DuoLife Beauty Care Vita C hand cream:

- betaine

- sorbitol

- urea

- cocoa butter

- shea butter

- rose oil

- mango butter

- ECF vitamin complex

- camu-camu extract

- acerola extract

How does DuoLife Beauty Care Vita C hand cream work?

Moisturizing and protecting DuoLife Beauty Care Vita C hand cream - rich in "beauty vitamins" (E, C and F), this cream is the ideal rejuvenating therapy for your hands. Thanks to its vitamin ECF 24/7 Nutri-Form™, enriched with shea butter, it helps smooth and restore skin's elasticity, fight skin irritation, and above all, it reduces the early signs of ageing. DuoLife Beauty Care Vita C also provides adequate skin hydration. 

How to use DuoLife Beauty Care Vita C hand cream?

Just apply a little cream on clean and dry hands and nail area and spread gently.

What are the fragrance notes of DuoLife Beauty Care Vita C hand cream?

The fragrance note used in DuoLife Beauty Care Vita C hand cream is grapefruit scent. 

DuoLife Beauty Care Day&Night Premium Toothpaste

Why don't day and night toothpastes foam like a regular toothpaste from the chemist's?

Foam formation depends on the surfactant used.  Day and night toothpastes contain a surfactant, which is a natural, mild and stable bio-agent that forms the delicate, stable foam.

After applying the day and night toothpaste, I feel the refreshing effect in my mouth only for a moment. Does this mean that the effect of toothpastes is short-lasting?

No. The refreshing effect of DuoLife toothpastes derive not only from the content of cooling menthol. Valuable herbal extracts present in both products help keep gums and oral mucosa in optimal condition day and night. As a result, they contribute to long-lasting inhibition of development of halitosis – a bad odour from the mouth. 

Why isn't the day toothpaste snow white?

It doesn't have the snow white colour as the valuable calcium hydroxyapatite contained in the DuoLife Day toothpaste gives it a characteristic pearly colour. Calcium hydroxyapatite is a natural ingredient - it builds into the enamel and seals micro-cavities. In addition, it provides intensive whitening and reduces tooth sensitivity.

The day toothpaste also contains an extract from Hamamelis virginiana and goji berries which have a characteristic amber colour.

Is bamboo charcoal contained in the day and night toothpaste the same ingredient as activated charcoal?

No. The charcoal used for production of DuoLife Night toothpaste is not activated charcoal. 

Activated charcoal is manufactured in a production process that includes drying, carbonisation and activation through physical or chemical transformations of various raw materials, i.e. charcoal, brown coal, peat, nutshells or mentioned bamboo in the form of dust.


Why should I use a different toothpaste for the day and another for the night time?

During the day, because of frequent eating meals and drinking beverages such as coffee or tea, teeth and gums, as well as oral mucosa are exposed to a number of factors that may contribute to the caries formation, dental plaque formation and development of inflammation in the mouth. Pasta DuoLife Day perfectly copes with such challenges. When not eating meals at night, the conditions in the mouth are favourable for the regeneration of damaged tissues, and the active ingredients of DuoLife Night toothpaste have a chance to remain in the place of action for longer. That's why DuoLife has developed two separate toothpastes to ensure optimal oral care, adequate to the time of day, and to meet the various needs of our teeth and gums day and night. 


Is the whitening effect of the toothpaste safe for enamel at night ?

Yes.  Liquid enamel was used in DuoLife Beauty Care toothpastes, which becomes embedded in the tooth structure, adding subsequent layers of enamel and accelerating remineralisation, which gives the effect of white teeth. Patented volcanic glass (pearliterlite) and rice flour replaced silica that often can be found in toothpastes.  Its gentle abrasive action ensures effective cleaning of the teeth, and the optimum shape and size of grains allow their efficient brightening without the risk of damaging the enamel.Volcanic glass levels surface irregularities, and strengthens the effect of brightening the dental plaque. 


What does the phrase "abrasive action" mean?

The abrasive action is rubbing action; the more abrasive the toothpaste ingredient, the more it rubs the tooth surface, while damaging the enamel. The effect is reduced tooth resistance to caries. The active ingredients of DuoLife toothpastes feature the favourable, low abrasion. 

What does the term "biomimetic component" mean?

The biomimetic component reflects the functioning of nature; Calcium hydroxyapatite contained in DuoLife toothpastes is a biomimetic mineral that is the building material of human enamel and bones, so it is able to build into the enamel and seal micro-cavities. Hydroxyapatite contained in the toothpastes is the reflection of hydroxyapatite present in the teeth and bones.


What is the naturalness index?

Currently, the ISO 16128 standard is a reliable and international way to determine the naturalness of cosmetic products. It defines ingredients of natural origin and introduces so-called product naturalness index, which is the percentage of natural ingredients in the cosmetic. DuoLife products feature a very high naturalness index, and their compositions are based on natural, certified ingredients. Volcanic glass (perlite) contained in the toothpastes is a material with a 100% naturalness index, certified by ECOCERT.



What is the ECOCERT certificate?

ECOCERT is a sign of quality and trust; it is an institution issuing certificates that meet stringent requirements for raw materials approved for use in natural and organic cosmetics.


Does the volcanic glass contained in toothpastes not scratch the enamel?

No. The delicate abrasive (rubbing) action of the toothpaste ingredients ensures effective cleaning of teeth, and the optimal shape and size of grain composition allows for effective brightening without risk of damage and scratches to the enamel.


What amount of toothpaste should I use at one time?

A pea-size grain is sufficient.

How long should I brush my teeth with the toothpaste?

The teeth should be brushed thoroughly for 2-3 minutes.


After what time can I expect visible effects of teeth whitening?

It is an individual case, depending on the condition of teeth. However, you should remember that in order to achieve the best and lasting whitening effect, you should avoid smoking and drink beverages such as coffee, tea or juice in a limited amount or with a straw. 


Are toothpastes suitable for use with sensitive, bleeding gums?

Yes. Active ingredients of the toothpaste help to soothe irritations and keep the gums in a good condition. 


Are toothpastes suitable for use in case of periodontosis?

No. Periodontosis is a periodontal disease and requires treatment and specialist oral care. 


Can toothpastes be used by children?

The toothpastes can be used by children over 12 years old.


What is stevia? What is xylitol?

Stevia and xylitol are natural sweeteners which give toothpastes a light taste and make brushing your teeth with DuoLife toothpastes a pleasure. In addition, xylitol which helps to protect the teeth from caries, favours mineralisation and supports nutritional and buffering properties of saliva.


What is the difference between pearlite used in DuoLife Day & Night Beauty toothpastes as an abrasive material and silica used by most of the manufacturers?

Silica is a pure silicon oxide (SiO2), and its grain size in ‘supermarket’ toothpastes may cause excessive abrasion of tooth enamel. Moreover, most of the silica materials used in the toothpastes are synthetic, although silica may also be natural. Actually, this material is pleasant in application, but it significantly contributes to damaging the enamel structure.

Pearlite in turn is a transformed magma rock, and in terms of chemistry - hydrated, acidous, sodium-potassium aluminosilicate. It contains silicon calculated as oxides, which means that as a natural mineral it may contain up to 72% silicon. At the same time, among others due to differences in the chemical composition, pearlite properties are completely different from silicon properties. In other words, despite the content of silicon, it is a completely different substance. It should be mentioned that pearlite is a 100% natural material, EcoCert certified. Its gentle abrasive action ensures effective cleaning of the teeth, and optimum shape and size of grains allow their efficient brightening without the risk of damaging the enamel. Pearlite also levels surface irregularities, and strengthens the effect of brightening the dental plaque.

What’s most important, silica and pearlite are different in terms of their mechanism of operation. Silica may damage the layer protecting the dentin, which favours discolourations, new cavities and caries, whereas pearlite ensures effective cleaning without the risk of damaging the enamel. 


How do DuoLife Day & Night Beauty Care toothpastes help to maintain correct acid-base homeostasis of the oral cavity?

When using the term ‘acid-base homeostasis’ in discussing the impact of foods and drinks on the teeth condition, we should consider the issue of pH.

The condition of enamel is negatively affected when oral cavity pH changes from neutral to acidous. Correct oral cavity pH is neutral and it is between 6-7. Consumption of acidous foods and drinks causes changes in the scale towards acidous pH value (2-4), which leads to gradual dissolution of enamel and dental caries. This is why it is so important to change the pH value to neutral after consuming foods that cause a drop in pH. In order to do it effectively, first you should brush your teeth thoroughly, for which DuoLife Day & Night Beauty Care toothpastes are perfect; depending on the time of the day, they can be adjusted to the current needs. 


What is abrasion?

Abrasion - wear of hard tissues of the tooth: enamel and dentin, caused by external factors, determined with RDA (Radioactive Dentine Abrasion) and REA (Radioactive Enamel Abrasion) indexes. Toothpastes with high RDA and REA indexes may have a destructive impact on the enamel and dentin, and consequently unveiling of dental necks, which is the main factor of pathogenesis, teeth hypersensitivity. High abrasiveness of the toothpaste, in combination with incorrectly selected toothbrush and incorrect brushing technique is a straight path to dental cavities. Common and incorrect belief that the higher abrasive action, the better cleaning is very harmful, and highly abrasive toothpastes are not recommended in daily care, which is confirmed by tests. 

Sources:

Kasiak, M., & Kasiak, M. (2009). Pasty do zębów-skład i działanie. Farmacja Polska, 9, 665-672.

Wülknitz P.: Cleaning power and abrasivity of European toothpastes. Adv Dent Res. 1997 Nov; 11(4), 576–9  


Why shouldn’t you use toothpaste with fluorine?

Fluorine is an element of natural origin. Apart from many minerals, it is also present in water resources - mainly in rivers and lakes. For years, fluorine has been associated with toothpaste, as an ingredient preventing teeth from cavities, protecting from demineralisation, recommended by dentists. Unfortunately, using toothpaste with fluorine may lead to its overdosing.

Too frequent use of toothpaste containing fluorine may lead to tooth fluorosis, which is demonstrated by white streaks or dots on the tooth enamel. Additionally, these toothpastes are dangerous for children, who sometimes swallow the toothpaste, which leads to fluorine accumulation in the body. Too much content of this element in human body causes skeletal fluorosis. The disease symptoms are pains of bones and joints, which are additionally exposed to damage. Bones become less flexible and the mobility of joints is reduced. 

Overdosing fluorine also leads to thyroid diseases. Its impact on the thyroid glands may cause hyperthyroidism. Women who are pregnant should pay special attention to the fluorine content in toothpaste. Too much dosage may lead to subsequent neurological problems in children. Moreover, fluorine intensifies dermal problems such as acne. It may also exacerbate heart problems. 

Acceptable fluorine consumption is 34 mg/day. It is present in drinking water and in food products. Using toothpaste with fluorine may lead to its overdosing, and consequently to serious health problems.


DuoLife Beauty Care Aloes Liquid Hand Soap

What makes this product distinctive among other cosmetics of this kind available on the market?

Liqiud hand soap DuoLife Beauty Care Aloes Liquid Soap combines cleansing properties of soap and caring properties of a balm. It is a unique mixture of pre-, pro- and postbiotics which strengthen the skin microbiome and its immune barrier. 

What is the naturalness index of soap?

Currently, the ISO 16128 standard is a reliable and international way to determine the naturalness of cosmetic products. It defines ingredients of natural origin and introduces so-called product naturalness index, which is the percentage of natural ingredients in the cosmetic. DuoLife products feature a very high naturalness index, and their compositions are based on natural, certified ingredients. The naturalness index of DuoLife Beauty Care Aloes Liquid Soap amounts to 94.6%.

Why was the mixture of pre-, pro- and postbiotics added to DuoLife Beauty Care Aloes Liquid Soap?

Joint existence of those three ingredients, i.e. pre, pro and postbiotics ensures quick multiplication of microorganisms in the natural microbiom of the body, favourable to our skin. A prebiotic is a substance which may be used by beneficial bacteria and it is a breeding ground for them. Prebiotics are living microorganisms which are helpful for the skin microbiom and in our washing balm, they occur in the form of Lactobacillus cells. Finally, the postbiotics are lysates and metabolites produced by living bacteria during the fermentation process. In DuoLife washing balm, it is a mixture of organic acids, including the lactid acid. 

What is Aurafirm P and what is its function in DuoLife Beauty Care Aloes Liquid Soap?

Aurafirm P, containing prebiotic, probiotic and postbiotic is a colloidal oat flour, fermented with Lactobacillus. It is a serum which deeply penetrates and stabilises the skin bareer. It contains a complex of amino acids, fatty acids and phospholipids, fills wrinkles, restores correct balance of skin microbiom and affects an increase in the positive bacterial flora. It favours multiplication of beneficial Staphylococcus epidermidis strain and hinders development of pathogens on the skin.

Why is sea water used in the product?

The product also uses sea water from the French Atlantic coast with a high content of minerals. This ingredient ensures effective hydration, strengthening and detoxification of the skin.

Why is it good to use DuoLife Beauty Care Aloes Liquid Soap?

The skin of our hands is every day exposed to contact with detergents or disinfectants containing ethanol. In addition, external factors such as wind, sun or frost make the hands dry, rough and chapped. Liquid hand soap DuoLife Beauty Care Aloes Liquid Soap is a unique product with the properties of a balm. It is characterized by a cleansing and refreshing effect, but also intensively caring. The product  contains as much as 15% of natural sunflower oil rich in essential fatty acids and vitamin E, thanks to which it nourishes the skin and helps increase its elasticity, eliminating the feeling of roughness and chapping.

Why doesn’t DuoLife Beauty Care Aloes Liquid Soap foam so much as other soap available in chemist’s?

The high content of sunflower oil (15%) in the product prevents it from foaming like traditional cosmetic products.

Can the gel be used for children and infants?

The product is not intended for children or infants. 

Can the gel be used by pregnant women?

Due to the content of sodium lauroyl sarcinosate, the product should not be used by pregnant women. 

Has the soap been dermatologically tested?

Yes, all DuoLife cosmetics are tested dermatologically. In this case also it was proved that the product meets the requirements of the skin compliance test. 

Has the soap been tested on animals?

No. Simarly to all the other cosmetics available on the EU market, the balm has not been tested on animals. Since 2004 testing on animals is forbidden in the EU, and since 2009 it is also forbidden to use in cosmetics any ingredients tested on animals. It is a legal misuse to use declarations ‘not tested on animals’ on packaging of cosmetic products.

How do you use DuoLife Beauty Care Aloes Liquid Soap?

Apply a small amount of soap on damp hands, spread thoroughly and rinse with water. 

What properties of the soap have been confirmed during application tests?

100% of respondents confirm that the product improved hand skin hydration and did not dry out the skin, and that the product gently cleaned the skin - it had a delicate effect on the hand skin. 95% of people confirmed that the product ensures proper care and softens the epidermis, and the skin is moisturized, soft and smooth to the touch, less prone to chapping and calluses. 

What is the soap composition?

The soap composition, defined as INCI (International Nomenclature of Cosmetic Ingredients) is as follows:

Aqua/Water, Helianthus Annus (Sunflower) Seed Oil, Sodium Lauroyl Sarcosinate, Glycerin, Cocamidopropyl Betaine, Gluconolactone, Guar Hydroxypropyltrimonium Chloride, Sea Water, Lactobacillus Ferment, Avena Sativa (Oat) Kernel Extract, Tocopherol, Aloe Barbadensis Leaf Extract, Honey Extract, Origanum Vulgare Extract, Sodium Benzoate, Citric Acid, Sodium Phytate, Potassium Sorbate, Parfum/Fragrance

DuoLife Medical Formula ProImmuno

Can the product be used by people who regularly take medicines to treat hypertension, diabetes, asthma, heart diseases and other chronic conditions.

When medicines are taken regularly, a physician should be consulted before using the product.


Is the product vegan?


Is the product suitable for vegans?

Yes, the ProImmuno® dietary supplement is a vegan product. 

Is the ProImmuno® dietary supplement a natural product?

All ingredients of the supplement (including ingredients of the capsule casing) are of natural origin. The product does not contain preservatives, artificial additives and fillers, and it is free from gluten and GMO (genetically modified organisms). 

The presence of plant extracts and reserved formulas is a “biological background” for health-promoting ingredients contained in the product, and they promote the improvement of their bioavailability. Assimilation from the gastrointestinal tract is more effective and the higher amount of active ingredients can reach the bloodstream.

The direct packaging with capsules is free of bisphenol A (BPA), a compound demonstrating controversial health effects.

What is the difference between propolis and green propolis?

Green propolis is a product collected by honey bees from the Brazilian plant Baccharis dracunculifolia, which is typical of the tropical region. The name of this propolis derives from its colour, which is visible due to presence of chlorophyll in young tissues of a plant. However, the European (brown) propolis, contained in the preparation, is a product collected by honey bees primarily from black poplars (Populus nigra). Both types of propolis are considered very valuable in terms of supporting functions of the immune system. Their health-promoting effect is backed by numerous clinical trials and scientific contributions. 

What does it mean that a given raw material is standardised for contents of a specific ingredient?

Standardisation of a raw material guarantees the known and constant contents of a health-promoting active substance, regardless of time and place of harvesting an initial plant. In the ProImmuno® preparation, there is a number of standardised ingredients. It is a big advantage!

How does ProImmuno® differ from other supplements from the Medical line intended for supporting immunity – ProSelect® and BorelissPro®?

The brand new ProImmuno® product from the Medical line has been developed for supporting the function of immune, respiratory and cardiovascular systems, particularly in the context of viral infections (including those induced by coronaviruses) of upper and lower respiratory tract. 

BorelissPro® supports maintaining the optimal condition of the organism, especially in the context of bacterial infections, while helping to protect the body against effects of bites of ticks and mosquitoes.

ProSelect® helps to keep optimal functions of many body systems, mainly by supporting antioxidant processes. Beta-glucans contained in the preparation foster the optimal condition of the immune system.


When is it worth trying the ProImmuno® dietary supplement?
The preparation is mainly recommended for use in the autumn, winter and spring period. Since 2020, this period should be called not only “the flu season”, but also “the coronavirus season”. 
The ProImmuno® dietary supplement is recommended for enhancing the body condition of people struggling with frequent viral and bacterial infections of upper and lower respiratory tract, as well as of healthy people, who want to take care of their immunity.
The preparation offers the support for functions of immune, respiratory and cardiovascular system.

What are the effects brought by the ProImmuno® preparation?

Natural raw materials contained in the ProImmuno® dietary supplement shows the health-promoting effect, which allows to support the body in struggle against viral and bacterial infections present in tandem with inflammation. Valuable, proactive substances may promote the direct response of the body against germs. They also help to maintain optimal functions of the immune, respiratory and cardiovascular systems, owing to which they support the optimal condition of organism that is essential for the effective fight against infections.

Can ingredients of the ProImmuno® dietary supplement help to protect the body against infections such as flu or Covid-19?

The composition of the ProImmuno® dietary supplement has been developed on the basis of a number of scientific contributions, including the scientific research rendered in 2020. In the light of them, bioactive plant ingredients contained in the preparation may promote keeping the optimal condition and immunity of the body. The well-functioning immune, respiratory and cardiovascular system is a huge “starting capital” allowing to protect and fight with infections such as flu and with infections induced by coronaviruses. The course of viral infections is highly dependent on the starting condition of the body. 

There are many substances in the preparation that show the antioxidant effects. Does it mean that is the only one ProImmuno® delivers?

Certainly not! Antioxidant properties of bioactive substances contained in the preparation are just one of many health-promoting advantages. Precious effects demonstrated by these compounds are multi-directional and far more broader. The selection of supplement’s ingredients is based on several pre-clinical and clinical studies, and published references related to viral infections (including flu and coronavirus infections – SARS-CoV-2 as well), bacterial infections, immune system and optimal functions of other body systems.


Where can I learn more about health-promoting properties of ProImmuno® ingredients, reserved formulas contained in the preparation, use of the supplement and its advantages?

We warmly encourage you to familiarise with the education card of ProImmuno® on www.myduolife.com. The card has been developed based on the latest scientific contributions related to viral infections, including those induced by coronaviruses. It is provided with the bibliography including valuable literature references.

We also encourage you to use the DuoLife product helpline and take part in webinars and conferences held by DuoLife. 

Can the product be used for children?

No, the ProImmuno® dietary supplement is intended for use for people aged above 18. Should you have any doubts concerning the use of the preparation, consult a doctor or a pharmacist. 

To support the function of immune and respiratory systems of children aged above 6 and young people, we recommend the DuoLife SunVital® Natural Kids Formula dietary supplement, which has been developed with children in mind.


DuoLife Beauty Care Aloes Daily Shampoo

How is this shampoo different from DuoLife Keratin Hair Complex Advanced Formula Shampoo?

The DuoLife Beauty Care Aloes Daily Shampoo is intended for daily use for all types of hair. The DuoLife Keratin Hair Complex Advanced Formula Shampoo is a specialized product dedicated to falling out, dry, damaged and dull hair with split ends.

What is the naturalness index of DuoLife Beauty Care Aloes Daily Shampoo?

Currently, the ISO 16128 standard is a reliable and international way to determine the naturalness of cosmetic products. It defines ingredients of natural origin and introduces so-called product naturalness index, which is the percentage of natural ingredients in the cosmetic. DuoLife products feature a very high naturalness index, and their compositions are based on natural, certified ingredients. The naturalness index for the DuoLife Beauty Care Aloes Daily Shampoo is 85%.

Why is it worth using DuoLife Beauty Care Aloes Daily Shampoo?

DuoLife Beauty Care Aloes Daily Shampoo will allow you to take care of your hair, nourish it properly, strengthen and refresh it. Treatment with the use of DuoLife Beauty Care Aloes Daily Shampoo will make your hair shiny, shiny, smooth and easy to detangle. The shampoo has a pleasant fragrance and does not irritate the scalp, and also cleans it effectively, allowing you to maintain proper hygiene of the hair and scalp.

What was apple cider vinegar used for in the shampoo?

Natural apple cider vinegar is a conditioner for the scalp and hair. It contains minerals, proteins, enzymes and vitamins that are essential for maintaining the proper condition of the hair and its beautiful appearance. It has an acidifying effect on the hair and scalp, restoring the appropriate pH and closing the hair cuticles. By closing the cuticles of the hair, it smooths the hair, gives natural shine to the hair, prevents frizz and static. It also prevents oily scalp and dandruff.

The shampoo contains HYAOLAT - what is it and what are its advantages?

HYALOAT is a natural oat-based conditioner - It works similar to quaternary conditioners, eliminating the negative charge on keratin; however, unlike such conditioners, it is of natural origin. 

HYAOLAT creates a positive charge through the interaction of low pH hyaluronic acid with hydrolyzed oat proteins. Hyaloat, by reducing the negative charge, has a positive effect on combing and volume of hair. In addition, this ingredient prevents static, adds shine and prevents brittleness. Hyaloat also has a very beneficial effect on the skin, reducing transepidermal water loss.

Is there a complementary hair conditioner available for the Aloe Vera shampoo?

There is no such conditioner at the moment, but you can use DuoLife Keratin Hair Complex Advanced Formula as a complementary conditioner.

How do I use the DuoLife Keratin Hair Complex Advanced Formula together with the DuoLife Beauty Care Aloes Daily Shampoo?

DuoLife Keratin Hair Complex Advanced Formula is a specialized cosmetic dedicated to weakened and falling out hair. It can be used complementarily with aloe vera shampoo by applying it twice a week to damp but unwashed hair, and then shampooing the hair. 

Can the shampoo be used for children and infants?

The shampoo cannot be used by children below the age of 12. 

Can the shampoo be used by pregnant women?

The shampoo should not be used in pregnant women. 

Has the shampoo been dermatologically tested?

Yes, all DuoLife cosmetics are dermatologically tested. This product, too, has been shown to comply with the skin compatibility test.

Has the shampoo been tested on animals?

No. Simarly to all the other cosmetics available on the EU market, the gel has not been tested on animals. Since 2004 testing on animals is forbidden in the EU, and since 2009 it is also forbidden to use in cosmetics any ingredients tested on animals. It is a legal misuse to use declarations ‘not tested on animals’ on packaging of cosmetic products.

How do I use DuoLife Beauty Care Aloes Daily Shampoo?

Apply a small amount of shampoo to wet hair, massage it into the scalp, and then rinse. Repeat if necessary. The product is suitable for everyday use.  

What is the shampoo's composition?

The shampoo composition, defined as INCI (International Nomenclature of Cosmetic Ingredients) is as follows:

Aqua/Water, Sodium Lauroyl Methyl Isethionate, Sodium C14-16 Olefin Sulfonate, Glycerin, Cocamidopropyl Betaine, Vinegar, Hydrolyzed Oat Protein, Pyrus Malus (Apple) Fruit Extract, Equisetum Arvense Extract, Phyllostachys Bambusoides Extract, Aloe Barbadensis (Aloe Vera) Leaf Extract, Eleutherococcus Senticosus Root Extract, Urtica Dioica (Nettle) Leaf Extract, Sodium Hyaluronate, Panthenol, Fructose, Gluconic Acid, Hydrolyzed Glycosaminoglycans, Guar Hydroxypropyltrimonium Chloride, Gluconolactone, Caesalpinia Spinosa Gum, Sodium Phytate, Citric Acid, Glucose, Sodium Chloride, Sodium Benzoate, Potassium Sorbate, Parfum/Fragrance, Limonene, Linalool


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