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Contact

We're here to help you with everything you need.
Do you have questions or concerns? Would you like to talk to us?
We are at your disposal.

DuoLife S.A.

ul. Topolowa 22,
32-082 Więckowice

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Helpline 12 345 05 50
12 333 45 67

[email protected]

Sąd Rejonowy dla Krakowa - Śródmieścia w Krakowie [District Court for Cracow - Downtown in Cracow]
XI Wydział Gospodarczy Krajowego Rejestru Sądowego
Share capital: 109 392.30 zł

KRS: 0000638495
Tax Identification number: 6751485320
REGON: 122746305
BDO: 000006920

Contact form

DuoLife Club Members Service

In order to improve the service for clients from Poland and foreign countries, we have launched special helpline numbers
at which you will find consultants specialized in Customer Service from a given country.
We are at your disposal.

  • Poland

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 12 345 05 50
    12 333 45 67
    [email protected]

  • Germany

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 00 49 40 835 09 062
    [email protected]

  • Ukraine

    Open | Monday - Friday
    9:00 a.m. - 5:00 p.m. (EET)

    Helpline 00 38 094 710 83 41
    [email protected]

  • Russia

    Open | Monday - Friday
    10:00 a.m. - 6:00 p.m. (MSK)

    Helpline +74996092747
    [email protected]

  • Italy

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 00 39 028 736 87 97
    [email protected]

  • English language
    (British Market)

    Open | Monday - Friday
    7:00 a.m. - 3:00 p.m. (GMT)

    Helpline 00 44 208 089 33 88
    [email protected]

  • Slovak language

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 00 42 123 332 95 17
    [email protected]

  • Czech language

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 00 42 025 571 26 59
    [email protected]

  • Hungarian language

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 00 36 144 53 634
    [email protected]

  • English language
    (American Market)

    Open | Monday - Friday
    6:00 a.m. - 12:00 p.m. (EST/EDT)

    Helpline 00 1 516 24 31 793
    [email protected]

  • English language
    (Dutch market)

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 00 31 106 690 448
    [email protected]

  • English language
    (The Belgian Market)

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 00 32 434 601 09
    [email protected]

  • Russian
    (Kazakhstan Market)

    Open | Monday - Friday
    12:00 p.m. - 8:00 p.m. (ALMT)

    Helpline 00 77 172 6967 26
    [email protected]

  • Portuguese

    Open | Monday - Friday
    7:00 a.m. - 3:00 p.m.

    Helpline 00 35 130 050 904 00
    [email protected]

  • French

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 00 33 973 036 510
    [email protected]

  • Belgian language

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 00 32 364 802 43
    [email protected]

  • Romania

    Open | Monday - Friday
    9:00 a.m. - 5:00 p.m. (EET/EEST)

    Helpline 00 40 312 294 596
    [email protected]

  • Spanish language

    Open | Monday - Friday
    8:00 a.m. - 4:00 p.m. (CET)

    Helpline 00 34 910 60 25 37
    [email protected]


Complaints
Department

To improve the complaint process, please send your complaints to [email protected]. Submitting complaints to another e-mail address may significantly extend the processing of the complaint.

Quality
Control

In order to take care of the highest level of service for DuoLife Members and Customers, please send all matters related to violation of policies, procedures and regulations, as well as broadly understood ethics, which we follow in DuoLife Club. to the e-mail address [email protected]

Data Protection Officer

Marcin Matras
[email protected]